Passion For Foods

The Fielding Group: A Company With A Vision

One of the most enjoyable aspects of operating an online gourmet food company is the interaction that we have with both our customers and our suppliers.  Every day, our customers phone, fax or email us with their (usually) very positive comments about the products that we carry.  It’s gratifying (beyond words in many cases) to receive these wonderful comments.  However, in some ways, we feel that it is not really we who should be receiving such glowing reviews of  the products that we offer.  Rather, it should be our hard-working suppliers who labor so stridently to create these fabulously delicious gourmet and specialty foods.  One of those companies is the The Fielding Group.

Long History With Fielding and Epicurean

Like many of the gourmet and specialty food companies with whom we work, The Fielding Group is a small company that is owned and operated by a husband and wife team.  Jim & Lily Fielding have owned the company for over 20 years and specialize in chocolate truffles, but also carry several other gift basket products including crackers, cookies and gourmet gift packs.  Many of their products are targeted to the wholesale gift basket trade, but several are ideal for consumers to purchase for their own consumption or for gifts.  They are marketed under the Cherrington, Cherrington Farms and Chocolat Classique brands.

We came to know Jim & Lily as our companies both grew quite quickly in the late 1990’s.  We had several common customers and exhibited at the same industry trade shows.  As well, like hundreds of other small gourmet companies based in Canada in 2006, we were both victims of a multi-million dollar gift basket distributor fraudulent bankruptcy.  Fortunately, we both survived the criminal actions of the unscrupulous company involved.  Surviving the debacle together only further cemented our friendship and partnership.

A Passion for Excellence Is Evident At The Fielding Group

One of the most striking aspects of how Jim & Lily operate their business is their passion for excellence and their focus to ensure that they maintain the exceptionally high quality standards for which they have become so well known.  As we have found with several of the other companies with whom we deal, Jim & Lily seem to take a personal interest in how their products are produced, stored and shipped.  They are sincerely passionate about ensuring that their customers enjoy their truffles and other chocolate specialties.  “Good enough” simply isn’t at The Fielding Group.

“Hands-on”: How Great Chocolate is Made

Like so many gourmet and specialty food producers, Jim & Lily are directly involved in virtually every aspect of the production of their great gourmet food products.  During two recent plant tours, I have  seen them doing everything from answering phones and completing customers invoices to doing quality control along their small production line to overseeing shipping & receiving.  Every step in the production process ensures that quality control is closely monitored.  Interestingly, the founders’ passion has also filtered throughout the organization as their loyal Associates also seem genuinely committed to following their commitment to excellence.

We are very proud to represent Jim & Lily Fielding and their superb products.  You can find many of these unique specialties on our website, www.epicureanfoods.com

Greg Sprout,

Co-Founder

This entry was posted on Tuesday, November 10th, 2009 at 4:11 pm and is filed under Uncategorized. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.